What do you expect from your Operations Consultant Partner?

• They should understand your business, the way you do
• They should work on the floor where your teams are working
• They should bring Innovative solutions to solve your complex business issues
• They should focus on cost reductions as a continuous process
• They should help to increase efficiency levels of the existing team and resources
• They should use various tools & techniques used by best companies in the industry
• They should be the driver of change implementation and management
• They should help you shorten your lead times to get to the market
• They should implement a disciplined process to sustain the gains of process improvements

Do you think your company needs SOPs?

• To ensure employees work better when they know their responsibilities
• To improve teamwork by creating clear communication guidelines to the employees
• To increase productivity and reduce risk of errors by having coordinated processes
• To help management in delegating tasks to teams and bring discipline
• To ensure consistency in operations and management by exception
• To save on training costs and reduced learning curve for new employees
• To facilitate ease of delegation and ensure continuity in operations
• To become a source of evaluating your employees’ performance
• To help your company in auditing and inspection by regulatory bodies

What do you expect from your internal auditors?

• They should understand your business, the way you do.
• They should provide you an independent assurance that things are going OK.
• They should cover all risks – Strategic, Financial, Operational and Compliance
• They should follow a strong reporting structure and an unbiased approach
• They should be adaptable, flexible and receptive to changes in business environment
• They should consult on Business Process Improvements
• Develop strong communication to all stakeholders on Key risks
• Be alert on emerging issues and changes in regulatory scenarios
• Leverage technology to the best advantage for the organization.

Do you think you have complete visibility and control of your store / warehouse / site?

• Are your internal policies and procedures being followed by the floor team?.
• Are your teams adhering to standards defined for design, layout and hygiene management?
• Do you have a successful loss prevention program in place?
• Studies suggest that shrink rates are lower at locations which are subjected to audits
• Are you able to manage inventory well at all your locations?
• They should consult on Business Process Improvements
• Retail audits helps you improve profitability by reducing chances of errors and thefts.
• Be alert on emerging issues and changes in regulatory scenarios
• Are you dealing with multiple partners at multiple locations?
• Do you have some locations as consistent poor performers compared to others?
• Are you looking to consolidate your budgets for carrying out such audits?

Do you think your Costing & Management Information System is strong?

• A robust costing system should help you in calculation of actual profits
• Accurate costing should enable you to bid aggressively against competitors
• Timely Reconciliation of financial & costing records helps lessen variances
• A strong costing system ensures No year-end surprises for the management
• Good MIS report should drive your attention on key business data & highlight deficiencies
• Complete & Reliable MIS should help you in quick & strategic decision making
• With so many unorganized spreadsheets, is your MIS understandable and relevant?
• A timely MIS can help you take decisions with ease and lessen the risks.
• A good MIS should enable you to keep track of everything happening in your organization.

Do you think your Technology investments have given you the benefits you desired?

• Have you assessed what your process automation needs are?
• Are you evaluating a new ERP system to be implemented?
• Are your teams equipped to handle your ERP systems?
• Have you assessed whether you are using your ERP to its fullest potential?
• Are you happy with the reports generated by your ERP?
• Have you ever faced any failed software implementation?
• Do you still have to wait long time for getting the desired reports?
• Is there any disconnect in the technology deployed and your team expectations?
• Do you think your team can handle your ERP better if there is someone to guide them?

• Design your strategy for the leap to the next level
• Float your ideas and convert them into action
• Validation of ideas with industry best practices
• Quick decision making & implementation
• Learn tips & tricks to reduce dependency on you
• Focus on what is more important and what can wait

Do you find it difficult to reconcile a lot of projects and data within your organization?

• Outsourcing will make your critical processes data driven and independent
• Outsourcing can help you fill that temporary knowledge gap in your organization
• You can enjoy flexibility in your staffing and manpower management
• Day to day tasks can be managed by the outsourced agency
• Reconciliations ensure that you do not lose money in year-end adjustments
• Regular Reconciliations can free up a lot of cash which otherwise keep dragging
• Reconciliations ensure that you are ready with the data required by regulatory bodies
• Pending Reconciliations for Accounts, Vendors, Debtors, Credit Cards, Employee commissions, inventory, agent commissions, e-commerce, inter-company can give you sleepless nights